Question 1

What types of roofing services do you offer?

Accepted Answer

We offer a full range of Charleston roofing services, including minor repairs, complete roof replacements, fortified roofing installations, and new roof construction, including metal and shingle installation. We also provide storm damage assessments and help with insurance claims.

Question 2

What is a FORTIFIED roof, and why should I consider it?

Accepted Answer

A FORTIFIED roof is designed to provide superior protection against severe weather conditions, such as high winds and hail. Our IBHS-certified fortified roofing solutions can increase your home’s safety and potentially lower your insurance premiums.

Question 3

How do I know if my roof needs repair or replacement?

Accepted Answer

Leaks, missing or damaged shingles, sagging areas, and dark streaks or stains indicate that your roof may need repair or replacement. We offer free, no-obligation roof inspections to assess your roof’s condition and provide honest recommendations.

Question 4

Do you provide skylight installation services?

Accepted Answer

Yes, we are a preferred installer for VELUX Skylights. We can help brighten your home with high-quality skylights made right here in South Carolina.

Question 5

How do you handle storm damage and insurance claims?

Accepted Answer

We provide honest assessments of storm damage and assist you in navigating the insurance claims process. Our team will help you file the necessary paperwork and communicate with your insurance company to ensure a smooth and efficient process.

Question 6

Do you offer emergency roof repair services?

Accepted Answer

Yes! We provide 24/7 emergency roof repair services to address sudden leaks or damage caused by storms, accidents, or other unforeseen events. Our Charleston roofing team is ready to respond quickly to ensure minimal disruption and protect your property.

Question 7

What exterior services do you offer?

Accepted Answer

Our experienced team offers a comprehensive range of exterior services, including gutter guards, window and door replacement, and siding installation and repair. We aim to enhance your home’s curb appeal and functionality with high-quality materials and expert craftsmanship.

Question 8

Is your Instant Quote a 'real' quote?

Accepted Answer

Yes, it is a real roof quote that is calculated using an estimated measurement from aerial imagery. Our team will just verify the measurements and identify any accessories you may have, which takes about 24 hours, then we can lock in your pricing.

Question 9

Will I qualify for the SC Safe Home grant?

Accepted Answer

We are both an “Inspector” for the SC Safe Home Program, as well as a “Contractor”, so we can help you through the SC Safe Home process from start to finish. We should be your first phone call after you submit your application in their online portal, at which point we will come out to perform the field inspection to determine if your home qualifies for the program. The home has to be your primary, you must have homeowners’ insurance (and flood insurance if it’s required) and your roof must be aged or in disrepair. If you meet those requirements then yes, you will qualify for up to $7,500 for your re-roof project.

Question 10

Do you use magnets to pick up nails after you replace our roof?

Accepted Answer

Yes, towards the end of the day when we are finishing up with your re-roof, we have a cleanup crew that uses magnets and is extremely diligent in their effort to leave your property spotless. But we are not perfect, so we always encourage and invite our customers to let us know if any additional cleanup is needed at any point after the crew leaves. When it is requested, we will always be there within 24 hours, usually same-day, to do any additional cleanup that you request.

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